Privacy policy


At Rhege, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, make a purchase, or communicate with us through rhege.com (the “Site”) and related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

INFORMATION WE COLLECT

Information You Provide to Us

When you use our Services, we may collect the following information:

  • Name, email address, phone number

  • Billing and shipping address

  • Order and payment details

  • Account information (if applicable)

  • Customer support communications

Providing certain information may be required to complete purchases or access specific features.

Information Collected Automatically

We automatically collect limited data related to how you interact with our Site, including:

  • IP address

  • Browser and device information

  • Pages viewed and actions taken

  • Cookies and similar tracking technologies

This information helps us improve our Site and user experience.

SMS Marketing

If you opt in to receive SMS messages from Rhege, we may collect and use your phone number to send you marketing and transactional messages, including cart reminders. We may use cookies and similar technologies to determine when a cart has been abandoned and to send reminder messages. Message and data rates may apply. You can opt out at any time by replying STOP.

Information from Third Parties

We may receive information from trusted third parties such as:

  • Shopify, which powers our online store

  • Payment processors used to complete transactions

  • Marketing and analytics partners

All information received is handled in accordance with this Privacy Policy.

HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill orders

  • Communicate about purchases, returns, or customer support requests

  • Improve our website and services

  • Send marketing communications (you may opt out at any time)

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to operate and optimize our Site.
You can manage cookie preferences through your browser settings, but disabling cookies may affect site functionality.

For more details, please refer to Shopify’s cookie policy:
https://www.shopify.com/legal/cookies

SHARING YOUR INFORMATION

We may share your information with:

  • Service providers that help us operate our business (payment processing, fulfillment, customer support)

  • Marketing and analytics partners

  • Legal authorities, if required by law

We do not sell your personal information.

USER-GENERATED CONTENT

If you submit reviews or other content publicly on our Site, this information may be visible to others. We are not responsible for how third parties use publicly shared information.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies separately.

CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.

DATA SECURITY & RETENTION

We take reasonable measures to protect your information, but no system is completely secure.
We retain personal information only as long as necessary to fulfill business, legal, or operational purposes.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or deletion

  • Opt out of marketing communications

  • Restrict certain data processing activities

You may exercise these rights by contacting us at info@rhege.com.

INTERNATIONAL USERS

Your information may be processed outside your country of residence, including in the United States. Where required, we rely on lawful data transfer mechanisms to protect your information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at:

info@rhege.com